Votrite Contact & Support
Updated: June 2026
We're here to help with voting issues, accessibility, technical support, or feedback.
Primary Support Channels
Technical & Voter Support
Email: techsupport@votrite.com
Response: Within 2 hours during election periods, 24 hours otherwise
Include: Ballot ID, PIN (last 4 digits), device/browser, screenshots
Accessibility Support
Screen Reader / WCAG Issues
Email: accessibility@votrite.com
Priority: High – response within 4 business hours
Describe: Issue, assistive tech (NVDA/JAWS/VoiceOver), browser/OS
Privacy & Data Requests
Privacy Policy / Data Access
Email: privacy@votrite.com
CCPA/GDPR requests, data deletion (non-vote data only)
Voter Help Desk
- PIN Issues: techsupport@votrite.com
- Ballot Missing: Include election name/location
- Language Problems: Specify desired language
- Accessibility: Zoom/speech/contrast not working
Business & Election Officials
County/state election offices: Contact your Votrite account manager or sales@votrite.com
Response Times
| Issue Type | Priority | Response SLA |
|---|---|---|
| Accessibility / Voting Blockers | Critical | 1 hour |
| Technical Support | High | 2 hours (election) / 24 hours |
| Privacy Requests | Medium | 5 business days |
| General Feedback | Low | 10 business days |
Feedback Form
For immediate assistance during voting hours (6AM-8PM local), use the Help button (bottom-right question mark icon).
Tip: Include screenshots, Ballot ID, and device details for fastest resolution.